XPO Logistics Europe is looking for an apprentice to support ourSales Support and Sales Excellence activities.
Sales Support Apprentice responsibilities include:
- Daily Sales support to Strategic Account Managers (SAMs) & Market Line Directors:
- Manage the Customer Profile section within Account Plans
- Support the preparation of customer meetings and Business Reviews
- Prepare analyses and reports (revenue, performance, etc.) for customer presentations
- Provide support in designing customer presentations for pan‑European tenders, in close collaboration with Strategic Account Managers and Solution Design teams.
- Lead the RFI database update and improvement process at both country and European levels.
- Actively support the creation of new collaterals for the Sales Library on defined topics, as well as the update of existing materials (business cases, sales presentations, etc.)
- Provide support in improving user adoption by creating user guides, new pages, tutorials, FAQs, etc.
- Provide ongoing support on market research and ad‑hoc analyses related to competitors, sectors, customers, and tools.
- Assist in preparing quarterly sales webinars
- Contribute to the implementation of sales initiatives
- Lead the preparation of the quarterly newsletter
- Lead the update and improvement of the European Sales Guidelines in collaboration with key stakeholders.
Other Stakeholders: Strategic Account Managers, Market Line Directors, European Sales Director, European & BU Sales Operations teams, Customer Solution Design Teams (Europe & Countries), Europe Marketing Team, Countries Sales teams
• Hard skills
- Fluent in French
- Professional proficiency in English (frequent internal meetings and written exchanges)
- Strong command of Microsoft Office tools (Word, Excel, PowerPoint)
- Previous experience in Marketing or Sales Support is strongly appreciated
• Soft skills
- Ability to work effectively in a multicultural environment
- Excellent communication skills (particularly with sales teams)
- Customer‑oriented mindset
- Agility and ability to rapidly adapt to new environments
- Strong multitasking and organizational skills
- Autonomy and a proactive, leadership‑driven attitude
• Would be a plus
- Experience in Logistics or Transport
- Power BI expertise
- Knowledge of Salesforce or Sales Enablement tools
- Spanish language skills