Operations Manager

City: Daventry

Date: 3 Sept 2026

Logistics done differently.

We’re hiring an operations Manager at our site in Daventry. The successful candidate will be an experienced people manager within a transport/logistics background. If this is you, we would love to show you this extremely exciting opportunity.

Pay, benefits and more:

We’re looking to offer a salary of up to £50,000 per annum. We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.

What you’ll do on a typical day:

Ensure all colleagues on site adhere to XPO policies and procedures
Support the General Contract Manager with adherence to all compliance and legal obligations with a huge emphasis on safety
As O licence holder responsible for the overall fleet compliance for the site

Support strategy of carbon neutral and seek alternative delivery solutions to realise more sustainable offering to the customer
Responsible for contract team in ensuring objectives set and team managed in line with expected standards and protocols and providing the right level of support, coaching and development for the team
Effectively managing your time to ensure a safe and efficient service
Manage the relationship between XPO and our customers, constantly communicating across various stakeholders
Working closely with the onsite customer and warehouse provider on a day-to-day basis, you’ll support with period reviews and customer presentation in the contract managers absence.
Operational responsibility for KPIs across the network (Including but not limited to delivery performance, collection performance, vehicle fill, returns, complaints, claims and outstanding jobs etc).
Overseeing the co-ordination of sub-contractors/agency and associated payments for work carried out
Support Contracts General Manager in compilation of monthly invoicing and ensure no revenue attrition as a result of bad practices in the system
Ensure attendance on all appropriate service conference calls and/or delegation to colleagues as deemed appropriatE

What you need to succeed at XPO

Ideally you will already be a Transport/Distribution/Operations Manager working in or having experience in a 3PL environment, looking to prove yourself in a complex and diverse operation.
A People manager and leader with a collaborative approach to achieving results
A national/international CPC holder
IOSH qualification desirable
Process driven and have a track record of providing solutions to problems
Hands on working
Resilience to work and deliver great results in a high pressure fast moving environment

Contract terms/Working patterns

Based on site at GXO Daventry however some travel will be required as part of the role of a occasionally
45hr working week. The role will be autonomous so individual will be expected to manage working hours accordingly within these confines including ensuring cover around operational needs for holidays/sickness cover for other members
The salary on offer will be up to £40,000-£50,000 dependent on experience. We also offer 25 days’ holiday (including bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other benefits.
No entitlement to overtime unless pre-authorised for specific activity

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.