Backhaul & Interworks Logistics Coordinator – Gotham

We’re looking for a Backhaul & Interworks Logistics Coordinator to support the delivery of an efficient, cost-effective network.This role is focused on reducing empty running, coordinating daily activity and ensuring a high level of service is delivered to our customers. You’ll work closely with planning, site and customer service teams to ensure operations run smoothly and targets are achieved.

Pay, benefits and more:

We’re looking to offer a salary of up to £30,000  per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as salary sacrifice car scheme, a cycle to work scheme, a workplace pension, and many other perks

What you’ll do on a typical day:

• Liaise with backhaul customers to secure suitable loads and meet revenue targets
• Provide regular updates and ETAs to customers
• Manage POD returns and EPOD processes
• Support planning teams to ensure smooth network operation
• Work closely with site teams to ensure plans are executed correctly
• Maintain accurate load trackers and records
• Attend daily planning calls and resolve operational issues
• Proactively identify and prevent service failures
• Escalate any issues where required
• Complete invoicing for completed work
• Deliver clear communication internally and externally
• Analyse data and produce reports for customers
• Provide cover across the backhaul and interworks team when needed

What you need to succeed at XPO:

• Experience in a logistics, transport or planning environment
• Strong organisational and coordination skills
• Excellent communication skills
• High attention to detail and accuracy
• Able to work in a fast-paced, operational environment
• Proactive approach to problem solving
• Strong team player with flexibility to support wider operations

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.